Privacy Policy
Learn how we collect, use, and protect your information when you use our website and services.
Effective Date: August 1, 2025
REN Services & Restoration ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Renservicesnc.com. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our website.
1. Information We Collect
We may collect the following types of information from visitors:
Personal Information:
Name, email address, phone number, address, or other contact details you provide when filling out forms (e.g., service requests, contact forms).
Non-Personal Information:
Browser type, IP address, operating system, referring URLs, pages visited, and general usage data collected automatically via cookies or analytics tools.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Responding to your inquiries or service requests.
- Processing appointments, work orders, or customer service follow-ups.
- Improving website functionality and user experience.
- Sending updates, promotions, or important notices (only if you have opted-in).
- Complying with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- With trusted third-party service providers (e.g., web hosting, email marketing, payment processors) who assist in operating our business.
- To comply with legal obligations, enforce our policies, or protect our rights and safety.
- In the event of a business transfer, merger, or acquisition.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve user experience and analyze website performance. You can control cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
5. Data Security
We use commercially reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access, update, or delete your information.
- The right to opt out of marketing communications.
- The right to limit certain data uses.
To exercise these rights, please contact us at [email protected] or (855) 564-2828.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party websites. We encourage you to review their privacy policies when you visit them.
8. Children's Privacy
Our website and services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date of August 1, 2025.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: